Vet visit within 48 hours. You must take your puppy to your veterinarian within forty-eight (48) hours of receiving them for an exam, worm testing and treatment if needed, and to schedule ongoing vaccinations. If you skip this visit, or don't keep up with vaccinations and de-worming, this guarantee is void.
Parasites. Intestinal parasites and ear mites are common in puppies, and the stress of change and travel can cause parasites to show up after a puppy leaves its mother. We do everything we can to prevent them. You agree to continue testing and treatment with your vet. We're not responsible for the cost of treating worms or parasites.
If your vet finds a problem. Notify us immediately and provide your vet's written description of the problem, dated within 48 hours of receiving your puppy.
Genetic defects. Genetic defects are covered for one year from the date of birth. A written exam from your vet must state that a genetic defect exists, along with x-rays or other appropriate testing. If a genetic defect is confirmed, you'll receive a refund of the puppy's price or a replacement puppy when available, at the breeder's option. Exams and tests are the buyer's responsibility.
Before treatment. Contact us for a consultation before any treatment or surgery for genetic defects or other health problems, and provide the written diagnosis and receipts.
Your part. Keep your puppy at a healthy weight for its size, prevent exercise that strains growing joints, feed a quality food formulated for your puppy, and keep all vaccinations current.